How long does it take to mail the postcards?

Our team reviews the target area and the postcard design. We print and mail the postcards within 48 hours. We will email you a link to the report which shows exactly where the postcards were sent and the tracking information for each postcard. The postcards are mailed USPS First class and typically arrive within 5 business days.

What payment methods can I use?

Payment can be made by Visa, MasterCard, American Express, Google Pay and Apple Pay. Your credit card will be charged within 24 hours of placing the order. The charge will appear as Stripe*NeighborhoodPostcards.

How can I track my Neighborhood Postcards order?

After placing the order you will receive the following communication from us. First, our payment processor (Stripe) will email you a receipt. Second, our fulfillment system will email you when the postcards are verified and sent to print. This email will include a link to a real-time report that shows exactly where the postcards were sent and the latest tracking information for each postcard. If you have not received any communication from us within 48 hours after placing the order, please reach out and we will be happy to track the order for you.

Can I send a copy of the postcard to myself?

Yes. Click on REQUEST A FREE COPY button to request a personal copy of the postcard. We will send a free postcard to the address you have specified at the same time we ship your order (if placed). As a rule of thumb, this is a good way to know that the postcards have arrived in the mailboxes of target recipients.

How do I reach support with questions?

We would love to hear your feedback and will do our best to make sure you are satisfied with Neighborhood Postcards. Please reach out to us by sending us an email to support@neighborhoodpostcards.com.